Comtech-ef-data SDM-2020 Manual do Utilizador descarregar pdf (Página 12)

Customer Support

Contact the Comtech EF Data Customer Support Department for:

• Product support or training

• Information on upgrading or returning a product

• Reporting comments or suggestions concerning manuals

A Customer Support representative may be reached at:

Comtech EF Data

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

480 333.2200 (Main Comtech EF Data Number)

480 333.4357 (Customer Support Desk)

480 333.2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

www.comtechefdata.com.

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or

replacement:

1. Request a Return Material Authorization (RMA) number from the Comtech EF

Data Customer Support Department.

Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.

2. To ensure that the product is not damaged during shipping, pack the product in

its original shipping carton/packaging.

3. Ship the product back to Comtech EF Data. (Shipping charges should be

prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. xvi.

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Comtech-ef-data SDM-2020 Manual do Utilizador Página 12