Comtech-ef-data CDM-IP Quick-Start Guide Manual do Utilizador descarregar pdf (Página 4)

CDM-IP Quick Start Guide Rev. 0

Preface CD/CDMIPQSG.IOM

CUSTOMER SUPPORT

Contact Comtech EF Data Customer Support for:

 Product support or training

 Information on upgrading or returning a product

A Customer Support representative may be reached at:

Comtech EF Data

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

(480) 333-2200 (Main Comtech EF Data Number)

(480) 333-4357 (Customer Support Desk)

(480) 333-2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for

repair or replacement:

2. Request a Return Material Authorization (RMA) number from the Comtech

EF Data Customer Support Department.

3. Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.

4. To ensure that the product is not damaged during shipping, pack the product

in its original shipping carton/packaging.

5. Ship the product back to Comtech EF Data. (Shipping charges should be

prepaid.)

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Comtech-ef-data CDM-IP Quick-Start Guide Manual do Utilizador Página 4